● Shopper data for enterprise retail

Every shopper. Every aisle. Inside the circle.

CircleGenie gives enterprises the best data on shoppers and shopper behavior — real-time, complete and accurate. Know how shoppers move, what they engage with, and where shrink happens, across every store.

Real-time · Complete · Accurate

LIVEStore #12 · Main floor · Cam 04
Shopper · 3m dwell
⚠ Concealment
Queue 4
1,284Visitors today
2m 41sAvg queue wait
3Open alerts
Our mission

The most complete picture of the shopper

Retailers know what sold, but not what shoppers did. CircleGenie captures every visit, path and interaction in-store and turns it into accurate, real-time data your teams and systems can act on.

24/7

Shopper data captured around the clock, in every store

Seconds

From shopper behavior to data in your hands

0

Identities collected — anonymized, privacy-first shopper data

Solutions for retail

One data platform for the whole store

From the front door to the register, CircleGenie covers the problems that cost retailers the most.

🛡️

Loss prevention

Detect concealment, sweethearting, cart walk-outs and after-hours intrusions — and alert staff while it's still happening.

🔥

Shopper heatmaps

See footfall, paths and dwell time by aisle and fixture to plan layouts and endcaps with real data.

⏱️

Queue & checkout

Know when lines grow before customers abandon carts. Open the next register at the right moment.

🛒

Merchandising & sales

Measure product engagement, empty-shelf events and conversion from browse to basket.

GroceryConvenienceApparelElectronicsPharmacyHome improvementSpecialty & boutiqueMalls
How CircleGenie works

From the store floor to accurate shopper data in five steps

Capture

Capture every shopper interaction using your existing IP cameras or CircleGenie AI sensors.

Process at the edge

Video is analyzed in-store, so it's fast, private and doesn't depend on internet bandwidth.

Detect

Models trained for retail spot shoppers, queues, shelf gaps and suspicious behavior.

Alert

Smart notifications reach the right associate by app, SMS or radio integration.

Optimize

Daily insights on traffic, staffing and layout help each store improve week over week.

Integration

Data from the stores you already have

No rip-and-replace. CircleGenie collects shopper data from the hardware your stores already run and connects it to your POS and tools.

  • Works with most ONVIF / RTSP IP cameras and NVRs
  • POS event matching for exception-based reporting
  • Plug-and-play AI cameras for blind spots, parking lots and stockrooms
  • Multi-store dashboard for district and regional managers
  • Privacy-first: no facial recognition, anonymized shopper tracking
📹

Hardware agnostic

Data from the cameras you already have.

💳

POS aware

Video tied to transactions.

📱

Mobile alerts

Staff act in seconds.

🏬

Multi-store

One console, every location.

Why CircleGenie

Built for the people who run stores

Real-time theft alerts

Concealment, grab-and-run and exit-without-paying events flagged as they happen.

Self-checkout watch

Catch missed scans and item swaps at self-checkout lanes.

After-hours protection

Perimeter, stockroom and loading-dock monitoring when the store is closed.

Footfall & peak hours

Accurate visitor counts by hour to schedule staff around real demand.

Queue management

Line-length alerts so customers never wait long enough to walk away.

Safety & compliance

Spills, blocked exits and crowding detected before they become incidents.

Aisle engagement

Which displays stop shoppers and which ones they walk past.

Shelf availability

Empty-shelf and planogram-gap alerts to protect sales.

Conversion insight

Compare traffic with transactions to find where baskets are lost.

FAQ

Questions retailers ask

Do I need to replace my cameras?

No. CircleGenie works with most existing IP cameras and NVRs. Where you have gaps, we can add plug-and-play AI cameras.

Does CircleGenie use facial recognition?

No. Shopper analytics are anonymized — we track movement and behavior, not identities.

Where is my video processed and stored?

Video is analyzed on an edge device inside your store. Only events, clips you choose to keep, and aggregate metrics leave the building, encrypted.

How fast can a store go live?

A typical single store can be connected and tuned in days, not months. Multi-store rollouts are planned with your team.

Does it work for one store or a whole chain?

Both. Start with a pilot store, then manage every location from a single multi-store console.

How do associates receive alerts?

Through the CircleGenie mobile app, SMS, email, or integration with your existing radio and messaging tools.

The future of retail intelligence

See the shopper data you’ve been missing

Book a walkthrough on your own store layout.

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